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Below are the current vacancies here at the Office of the Police and Crime Commissioner for Hertfordshire.
Executive Support and Correspondence Manager
Head of Comms and Engagement
Communications and Engagement
A5
Hertfordshire Constabulary HQ, Welwyn Garden City
A5 (£38,754 - £48,894)
Fixed Term contract until 31st May 2028
3 days in the office, subject to business needs
Comms and Engagement
Head of Comms and Engagement
Are you passionate about making a difference in your community and helping deliver effective public services?
Do you thrive in a fast-paced environment where no two days are the same? We’re looking for an organised, proactive and highly professional individual to join the Office of the Police and Crime Commissioner as Executive Support and Correspondence Manager.
Working at the heart of local policing and community safety, you’ll play a key role in supporting the Police and Crime Commissioner, managing public correspondence and helping ensure the voices of Hertfordshire residents are heard. While also managing complex diaries and proving support to the Commissioner as he imparts his day-to day duties.
This is an exciting opportunity to contribute to work that has a real impact on communities across the county.
This is a unique opportunity to work at the heart of policing, crime prevention and public service in Hertfordshire working closely with the Police and Crime Commissioner for Hertfordshire.
As Executive Support and Correspondence Manager, you will provide high-level support to the Police and Crime Commissioner (PCC), helping to ensure the smooth and effective operation of a busy public office. You will play a key role in managing the PCC's correspondence, diary commitments and stakeholder engagement, helping residents, partners and community groups access the support and information they need.
You will be responsible for overseeing the handling of enquiries from members of the public, elected representatives and partner organisations, ensuring correspondence is managed professionally, accurately and within agreed timescales. You will also coordinate briefings, meetings and events, supporting the PCC's work across a wide range of community safety and criminal justice issues.
The successful candidate will be highly organised and pride themselves on being one step ahead, identify challenges early and ensuring things run smoothly behind the scenes. You will be confident working in a fast-paced environment where priorities can change quickly. You will have excellent written and verbal communication skills, strong attention to detail and the ability to build positive relationships with a wide range of stakeholders.
At the heart of the role is supporting the Police and Crime Commissioner to make the best use of his time and deliver for Hertfordshire residents. From managing a busy and often competing diary, to coordinating meetings, preparing briefings, handling correspondence and supporting stakeholder engagement, you will be trusted to keep things running smoothly and ensure the Commissioner is always prepared, informed and well-supported.
This is an exciting opportunity for someone who enjoys working at the centre of decision-making and wants to make a tangible difference to the lives of residents across Hertfordshire.
We’re looking for someone with:
To provide a tasking and co-ordination approach to ensure the Commissioner’s time is effectively managed to enable him to deliver his statutory responsibilities and the delivery of his Police and Crime Plan. To lead on and manage the Commissioner’s correspondence and administrative processes within the office.
I lead through the provision of advice and support and actively encourage and support learning within my team and colleagues. I give clear directions and have explicit expectations, helping others to understand how their work operates in the wider context. I motivate and inspire others to achieve their best. I identify barriers that inhibit performance and take steps to resolve these, thereby enabling others to perform. I keep track of changes in the external environment, anticipating both the short and long-term implications for the organisation. I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those we serve. I understand the local partnership context, in order to use a range of tailored steps to build support. I try to anticipate partners’ needs and take action to address them. I do not make assumptions; I check partners are getting what they need from us. I build commitment from others (including the public) to work together to deliver agreed outcomes.
I take my commitments seriously; I am honest about my accomplishments and capabilities. I am proactive when I do not understand my responsibilities and I am accountable for their results. I communicate honestly and openly even when there are difficult conversations to be had. I challenge colleagues whose behaviour, attitude and language falls below the organisation’s expectations. I am open and responsive to challenge about my actions and words. I recognise the accomplishments of others and respect their boundaries. I use resources effectively and efficiently and not for personal benefit.
I actively seek and consider the perspectives of people from a wide range of backgrounds before taking action. I respect, seek to understand and value individual differences. I adapt my style and approach according to the needs of others using my behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take time to support others to understand reactions and behaviours. I take responsibility for helping to ensure the emotional wellbeing of team members. I take responsibility to deal with any inappropriate behaviours.
I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am persistent when trying to overcome a challenge, focusing on a situation until I find a resolution. I identify opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment with others and collaborate to improve work processes or service. I am adaptable and can accept and respond to changes quickly.
I actively promote the shared mission, vision, and values, and use those principles to guide actions. I focus on results and desired outcomes and how best to achieve them. I recognise my role is about effecting positive change for the communities we serve. I communicate effectively to influence others to engage and commit to furthering the organization’s objectives with emphasis on delivery and value for money. I focus on set goals to anticipate, identify, and effectively deal with problems and risks. I plan for eventualities to deal with unexpected challenges. I seek to understand what works, what does not and why. I use my initiative to explore creative solutions to problems that will result in a positive, effective, and worthwhile outcome.
To undertake such other duties as may be reasonably expected.
All candidates must complete an application form.
Please apply for this post by sending in your Curriculum Vitae (CV) and a covering letter explaining why you want to apply for the role and why your experience is relevant (up to 700 words) - all candidates must also complete an application form. Please ensure you read the job description and send a copy of your CV and Covering letter to Sandra Coughlan, Head of Governance and Scrutiny via email.
The deadline for applications is Sunday 28 June 2026.
Or post to:
Sandra Coughlan
Head of Governance and Scrutiny
Office of the Police and Crime Commissioner for Hertfordshire
Rosanne House
Bridge Road
Welwyn Garden City
AL8 6UB
Communications and Engagement Lead
Head of Comms and Engagement
Communications and Engagement
A5
Hertfordshire Constabulary HQ, Welwyn Garden City
A5 (£38,754 - £48,894)
Fixed Term contract until 31st May 2028
2 days in the office, subject to business needs
Comms and Engagement
Head of Comms and Engagement
Are you passionate about clear communications, public engagement and making a difference in your community?
Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a creative, proactive and highly organised individual to join the Office of the Police and Crime Commissioner as Communications and Engagement Lead.
Working at the heart of local policing and community safety, you’ll play a key role in explaining the work of the Police and Crime Commissioner, supporting public engagement and helping ensure Hertfordshire residents can see how their views are heard and acted on.
This is an exciting opportunity to deliver communications that have a real impact across the county, from media relations and public-facing campaigns to website content, newsletters, surveys and engagement activity.
This is a varied role at the centre of policing, crime prevention and public service in Hertfordshire, working closely with the Police and Crime Commissioner, OPCC colleagues, Hertfordshire Constabulary and local partners.
As Communications and Engagement Lead, you will support the development and delivery of communications activity for the Commissioner and his office, helping to publicise the work being delivered internally and externally. You will provide communications advice and support that strengthens public involvement and engagement.
You will lead on proactive and reactive media relations, monitor local, regional and national media, prepare appropriate responses and act as a point of contact for journalists, building positive and professional relationships with the media.
You will create clear, engaging content for the OPCC website, newsletters, press releases, the annual report, case studies and other publications and channels. You will also help develop digital and social media channels as part of the wider communications mix, ensuring key communications tools remain clear, accessible and effective.
A key part of the role will be supporting public consultation and engagement. You will devise public surveys, analyse responses and interpret data for sharing with stakeholders, while proactively seeking opportunities to engage more closely and effectively with the public and partners across Hertfordshire.
You will also support public meetings, including preparing briefings, assisting with logistics, attending meetings where needed and liaising with appropriate members of the Constabulary. You will help manage casework and public enquiries in a way that reassures residents that their voice is being heard and supports an end-to-end customer service response.
The successful candidate will be confident working with sensitive and complex issues, able to build strong relationships and comfortable balancing competing priorities. You will have excellent written and verbal communication skills, strong attention to detail and the ability to turn complex information into clear, accessible messages for different audiences.
This is an excellent opportunity for someone who wants to make a tangible difference through high-quality communications and engagement that support safer communities across Hertfordshire.
We’re looking for someone with:
To lead proactive, innovative and impactful communications and engagement that promotes the work of the Police and Crime Commissioner, strengthens public trust and confidence, and supports the delivery of the Police and Crime Plan and statutory responsibilities.
Provide specialist communications advice
Media relations
External communications
Engagement
Internal communications
I lead through the provision of advice and support and actively encourage and support learning within my team and colleagues. I give clear directions and have explicit expectations, helping others to understand how their work operates in the wider context. I motivate and inspire others to achieve their best. I identify barriers that inhibit performance and take steps to resolve these, thereby enabling others to perform. I keep track of changes in the external environment, anticipating both the short and long-term implications for the organisation. I manage relationships and partnerships for the long term, sharing information and building trust to find the best solutions. I help create joined-up solutions across organisational and geographical boundaries, partner organisations and those we serve. I understand the local partnership context, in order to use a range of tailored steps to build support. I try to anticipate partners’ needs and take action to address them. I do not make assumptions; I check partners are getting what they need from us. I build commitment from others (including the public) to work together to deliver agreed outcomes.
I take my commitments seriously; I am honest about my accomplishments and capabilities. I am proactive when I do not understand my responsibilities and I am accountable for their results. I communicate honestly and openly even when there are difficult conversations to be had. I challenge colleagues whose behaviour, attitude and language falls below the organisation’s expectations. I am open and responsive to challenge about my actions and words. I recognise the accomplishments of others and respect their boundaries. I use resources effectively and efficiently and not for personal benefit.
I actively seek and consider the perspectives of people from a wide range of backgrounds before taking action. I respect, seek to understand and value individual differences. I adapt my style and approach according to the needs of others using my behaviour to achieve the best outcome. I promote a culture that values diversity and encourages challenge. I encourage reflective practice among others and take time to support others to understand reactions and behaviours. I take responsibility for helping to ensure the emotional wellbeing of team members. I take responsibility to deal with any inappropriate behaviours.
I explore a number of different sources of information and use a variety of tools when faced with a problem and look for good practice that is not always from policing. I am persistent when trying to overcome a challenge, focusing on a situation until I find a resolution. I identify opportunities or threats which may influence how I go about my job in the future by using knowledge of trends, new thinking about policing and changing demographics in the population. I am flexible in my approach, changing plans to make sure that I have the best impact. I encourage others to be creative and take appropriate risks. I share my explorations and understanding of the wider internal and external environment with others and collaborate to improve work processes or service. I am adaptable and can accept and respond to changes quickly.
I actively promote the shared mission, vision, and values, and use those principles to guide actions. I focus on results and desired outcomes and how best to achieve them. I recognise my role is about effecting positive change for the communities we serve. I communicate effectively to influence others to engage and commit to furthering the organization’s objectives with emphasis on delivery and value for money. I focus on set goals to anticipate, identify, and effectively deal with problems and risks. I plan for eventualities to deal with unexpected challenges. I seek to understand what works, what does not and why. I use my initiative to explore creative solutions to problems that will result in a positive, effective, and worthwhile outcome.
All candidates must complete an application form.
Please apply for this post by sending in your Curriculum Vitae (CV) and a covering letter explaining why you want to apply for the role and why your experience is relevant (up to 700 words) - all candidates must also complete an application form. Please ensure you read the job description and send a copy of your CV and Covering letter to Sandra Coughlan, Head of Governance and Scrutiny via email.
The deadline for applications is 17th August 2026.
Or post to:
Sandra Coughlan
Head of Governance and Scrutiny
Office of the Police and Crime Commissioner for Hertfordshire
Rosanne House
Bridge Road
Welwyn Garden City
AL8 6UB
Graduate Strategic Trainee
Superintendent – PCC Strategic Lead / Rotational across Directorate Leads
Office of the Police and Crime Commissioner for Hertfordshire (OPCC)
A4
Hertfordshire Constabulary HQ, Welwyn Garden City
A4 – £32,613 (Full Time)
Fixed-Term – 12 months
Office of the Police and Crime Commissioner for Hertfordshire (OPCC)
Superintendent – PCC Strategic Lead / Rotational across Directorate Leads
Are you a motivated recent graduate with an interest in policing, community safety, justice reform and public sector innovation?
This is an exciting opportunity to join the Office of the Police and Crime Commissioner for Hertfordshire as a Graduate Strategic Trainee, working in a dynamic public office at the forefront of policing, community safety and justice reform.
Over a 12-month placement, you will contribute to strategic communications and high-impact projects linked to the OPCC Police and Crime Delivery Plan 2026-2027, gaining practical experience of policy development, project delivery, partnerships, commissioning and governance.
The successful candidate will work primarily in the Policy and Partnerships department but with scope to rotate across Communications and Engagement, and Resources & Governance, gaining broad exposure to strategic communications, policy development, commissioning and oversight.
This is a varied developmental role, providing the opportunity to support work across three directorates and contribute to meaningful community outcomes across Hertfordshire.
Working with OPCC colleagues, Hertfordshire Constabulary and local partners, you will support delivery activity across the Police and Crime Delivery Plan, including the following policy and priority areas: Hotspot Policing, Retail Crime, Safer Town Centres, Tool Theft, Clear Hold Build, Live Facial Recognition, Serious Violence & Knife Crime, AI, Data & Automation, Road Safety, Rural Crime, Safer Streets, VAWG, Immediate Justice, Harassment, Children & Young People and Accountability.
We’re looking for someone with:
A recent undergraduate or Masters degree (2023–2025) in public policy, digital communications, social sciences, criminology or a related field.
Strong analytical, writing and communication skills.
An interest in policing, justice reform and public sector innovation.
A curious, collaborative approach and the confidence to communicate clearly with a range of audiences.
Proficiency in Microsoft Office and familiarity with data tools.
Experience with social media platforms and content creation for diverse audiences.
The post holder may be required to use their own vehicle. If required to then business insurance will need to be organised by the individual.
The post holder may be required to work from different locations other than the home station
Police vetting is required, as advised by the vetting unit
The post holder will be expected to undertake training as and when required
The post holder may be required to work additional hours, but this will be agreed in advance in conjunction with management & the post holder.
All candidates must complete an application form.
Please apply for this post by sending in your Curriculum Vitae (CV) and a covering letter explaining why you want to apply for the role and why your experience is relevant (up to 700 words) - all candidates must also complete an application form. Please ensure you read the job description and send a copy of your CV and Covering letter to Sandra Coughlan, Head of Governance and Scrutiny via email.
The deadline for applications is 16th August 2026.
Interview/Start Dates
Interviews will be held week commencing 31st August 2026 at Welwyn Garden City, Hertfordshire.
Or post to:
Sandra Coughlan
Head of Governance and Scrutiny
Office of the Police and Crime Commissioner for Hertfordshire
Rosanne House
Bridge Road
Welwyn Garden City
AL8 6UB
The OPCC runs a wide range of volunteering opportunities including the Stop & Search and Use of Force Scrutiny Panels, Independent Dog Welfare Scheme, Independent Custody Visiting and Community Drivesafe.
We are currently recruiting for our Stop and Search and Use of Force Scrutiny Panels and our Independent Custody Visiting scheme. If you are interested in any of these roles, please complete and return the relevant form.
Scrutiny Panels
Expression of Interest Form
Independent Custody Visiting
Application Form
Further information on these roles and details on joining Hertfordshire Constabulary Specials and the Employer Supported Policing scheme may be found at the link below.
As part of any recruitment process, the OPCC collects and processes personal data relating to job applicants. The OPCC is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Follow this link to see a copy of the OPCC Recruitment Privacy notice.